There's an update in the works.
My cousin found an email address for HP's CEO Customer Relations department. And emailed them. She's way more awesome than I am because I kept forgetting to. So by the time she got a reply from them (canned and full of bullshit) I still hadn't emailed them at all.
I did email them to pass on some of Mac's info that my cousin just wouldn't have. And then...they emailed Mac...and that's where it gets good.
But I'm waiting for the final email between HP and Mac before I write another blog about the whole story. I just thought you might be interested to know, it's not over.